Private Policy

Effective Date: 2 March 2025

Etechx Centre (“Etechx Centre,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of visitors and users of https://etechx.co.ke (“Website”).

This Privacy Policy explains how Etechx Centre may collect, use, store, protect, and disclose information when you visit, interact with, or use our Website, services, content, features, and resources.

By using our Website, you acknowledge that you have read and understood this Privacy Policy. Where applicable, we will obtain your consent before processing personal information in circumstances where consent is required by law.

1. Information We Collect

We may collect information from you through different channels, including when you:

Visit or browse our Website.
Create or manage an account.
Complete an online form.
Subscribe to our newsletter.
Submit an inquiry or contact us.
Comment on an article or other content.
Participate in polls, surveys, competitions, or other activities.
Download or access certain resources.
Purchase or request a service.
Communicate with us through email or other available channels.
Depending on the activity, information we may collect includes:
Name.
Email address.
Telephone number where provided.
Account or login information.
Comments, messages, feedback, and other information you voluntarily submit.

Other information that you voluntarily provide to us. You may be able to browse substantial portions of our Website without directly identifying yourself. However, certain features may require you to provide information. If you choose not to provide information required for a particular service or activity, you may not be able to access or participate in that feature.

2. Information You Provide Voluntarily

We encourage users to provide accurate information when submitting forms, creating accounts, commenting, subscribing, or communicating with Etechx Centre. You are responsible for ensuring that information you provide is accurate and does not unlawfully disclose another person's private information. Please avoid submitting sensitive personal information through public comments or other areas of the Website that are visible to other users.

3. Non-Personal and Technical Information

When you visit our Website, certain technical and usage information may be collected automatically.

This may include:

Browser type and version.
Device type.
Operating system.
General geographic or approximate location information.
IP address.
Referring website.
Pages visited.
Time and duration of visits.
Links or features interacted with.
General Website usage patterns.
Traffic and performance information.

This information generally does not directly identify you and may be used to understand how visitors use our Website, diagnose technical problems, improve performance, and enhance our services.

4. Cookies and Similar Technologies

Etechx Centre may use cookies and similar technologies to improve Website functionality, remember preferences, understand Website usage, measure performance, and support advertising or other features. Cookies are small data files stored on your device by your web browser. You may configure your browser to reject or delete cookies. However, disabling certain cookies may affect the functionality or availability of some parts of our Website. Where legally required, we may request your consent before placing certain non-essential cookies on your device.

5. Why We Collect and Use Information

Etechx Centre may collect and use information for legitimate business and operational purposes, including to:

Provide, operate, and maintain our Website and services.
Respond to questions, inquiries, requests, and customer-support messages.
Improve Website performance and functionality.
Understand how visitors use our content.
Personalize or improve the user experience.
Manage accounts and subscriptions.
Publish and manage user-submitted comments or contributions.
Conduct surveys, polls, or other Website activities.
Detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized activities.
Analyze Website traffic and audience engagement.
Send newsletters or other communications where you have subscribed or where otherwise permitted by law.
Send promotional or marketing communications where permitted and, where required, with your consent.
Comply with applicable legal and regulatory obligations.
Protect the rights, property, safety, and legitimate interests of Etechx Centre, our users, and others.

6. Legal Basis for Processing

Where applicable data-protection laws require a legal basis for processing personal information, we may process information based on:

Your consent.
The performance of a contract or steps taken at your request before entering into a contract.
Compliance with a legal obligation.
Our legitimate interests, provided those interests are not overridden by your rights.
Protection of vital interests where legally applicable.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

7. How We Protect Your Information

Etechx Centre takes reasonable technical, administrative, and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Depending on the nature of the information and service, security measures may include:

Secure connections and encryption where appropriate.
Password protection and access controls.
Server and database security measures.
Regular monitoring and maintenance.
Restrictions on access to personal information.
Security procedures for our systems and infrastructure.

However, no Internet transmission, website, server, or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

8. Sharing of Personal Information

Etechx Centre does not sell or rent your personal information to third parties.

We may, however, disclose information in limited circumstances, including to:

Service providers who help us operate our Website and business.
Hosting, infrastructure, analytics, email, payment, security, or technical service providers.
Advertising and technology partners where applicable.
Professional advisers where reasonably necessary.

Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law. Other parties where you have provided consent or where disclosure is otherwise legally permitted. Third-party service providers may process information only for purposes relevant to the services they provide to us and subject to applicable contractual or legal requirements.

9. Third-Party Websites and Services

Our Website may contain links to websites, applications, social-media platforms, advertisements, or services operated by third parties. We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage users to review the privacy policies of third-party services before providing them with personal information.

10. Advertising

Etechx Centre may display advertisements provided by third-party advertising networks or platforms. Advertising providers may use cookies, device information, contextual information, or similar technologies to deliver, measure, and improve advertisements. Depending on your location and applicable law, you may have options to control personalized advertising through the relevant advertising provider or your browser/device settings. The privacy practices of third-party advertisers are governed by their own policies. Users should review the applicable policies of those providers for more information.

11. Google Advertising and Analytics

We may use Google services, including advertising or analytics services, on our Website. These services may use cookies or similar technologies to collect information about Website visits, interactions, and advertising activity. Google may process information in accordance with its own privacy policies and applicable laws. For more information about Google's privacy practices, visit: https://policies.google.com/privacy Where applicable, users may also manage Google's advertising personalization settings through Google's advertising settings.

12. User Comments and Public Content

Some areas of our Website may allow users to submit comments, reviews, opinions, or other content. Information voluntarily posted in a public area may be visible to other users and potentially accessible through search engines or other services. Users should therefore avoid publishing private, confidential, financial, security-related, or other sensitive information in public comments. Etechx Centre reserves the right to moderate, edit, remove, or restrict user-generated content where necessary to maintain security, legality, quality, or compliance with our policies.

13. Email and Marketing Communications

If you subscribe to our newsletter or otherwise provide permission to receive promotional communications, we may send you information about our content, services, products, updates, offers, or other relevant activities. You can unsubscribe from marketing emails by using the unsubscribe mechanism provided in the communication or by contacting us. Even if you opt out of marketing communications, we may still send important service-related or administrative communications where necessary.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

The purpose for which the information was collected.
The nature of the information.
Legal and regulatory requirements.
Accounting and business requirements.
Security and fraud-prevention needs.
The resolution of disputes or enforcement of agreements.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

15. Your Privacy Rights

Depending on where you live and the laws applicable to you, you may have rights concerning your personal information.

These may include the right to:

Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of certain personal information.
Request restriction of certain processing.
Object to certain processing.
Withdraw consent where processing is based on consent.
Request information about how your personal information is processed.
Request a copy of certain information in a portable format where applicable.
Lodge a complaint with an appropriate data-protection authority.

These rights are not absolute and may be subject to legal limitations.

16. GDPR Rights

Where the General Data Protection Regulation (GDPR) applies to you, you may have additional rights concerning your personal data. If you believe your GDPR rights have been affected, you may contact Etechx Centre using the contact details provided on our Website. Where appropriate, we will respond to valid requests within the timeframe required by applicable law.

17. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our processing of your information, you may have rights regarding access, deletion, correction, and information about the collection and use of personal information. Etechx Centre does not sell personal information in the ordinary sense of selling personal information for monetary consideration. California residents may contact us regarding applicable privacy requests using our contact information. We may need to verify your identity before completing certain requests in order to protect your information from unauthorized disclosure.

18. Children's Privacy

Our Website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can investigate and take appropriate action.

19. Data Transfers

Etechx Centre may use service providers or technologies located in countries different from the country where you live. Where personal information is transferred across borders, we will take reasonable steps to ensure that the transfer and processing comply with applicable data-protection requirements.

20. Data Breaches and Security Incidents

If we become aware of a security incident involving personal information, we will assess the incident and take reasonable steps to contain, investigate, and remediate it. Where applicable law requires notification to affected users or relevant authorities, we will provide such notification within the legally required timeframe.

21. Your Responsibility

Users are responsible for protecting the confidentiality of their account credentials, passwords, and other authentication information. Do not share your password with other people. If you believe your account or information has been accessed without authorization, contact Etechx Centre as soon as reasonably possible.

22. Changes to This Privacy Policy

Etechx Centre may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices. When we make significant changes, we may publish a notice on the Website or use other appropriate communication methods. The updated policy will include a revised “Last Updated” date. We encourage users to periodically review this page to remain informed about how we handle information.

23. Your Acceptance

By accessing or using https://etechx.co.ke, you acknowledge that you have had an opportunity to review this Privacy Policy. Where applicable law requires consent for particular processing activities, we will obtain consent through appropriate mechanisms. If you do not agree with the practices described in this Privacy Policy, you should discontinue use of the Website where applicable.

24. Contact Etechx Centre

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Etechx Centre through the contact information provided on our Website: Website: https://etechx.co.ke Contact: Visit our Contact Us page at https://etechx.co.ke/contact When making a privacy request, please provide enough information for us to understand and process your request. We may request additional information to verify your identity where necessary.